Portfolio
Case Studies
FeaturedProject90% Cost Reduction by Offering Citizens an AI Chatbot to Report Issues Online Instead of Calling
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Recent Employer
2023
ProjectsProjectImproved Task Flows for Avid Kindle eBook Readers using Book Queues
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Course Project
2020
ProjectFixed PDF Ticket Scanning Issue for University Events, 15% Accuracy Increase
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UniversityTickets
2019
Strengths
Areas of Focus
🚀 Remote Startups
8 years working remotely on cross-functional Agile teams and collaborating directly with startup co-founder CTO’s to increase UX maturity across the organization.
💻 Web SaaS Platforms
Led all UI and UX design work as a UX-team-of-one for 2 web SaaS platforms used by over 100,000 users in 700+ organizations across USA, Canada, and New Zealand.
💠 Design Systems
Built, maintained, evolved, and helped implement design systems from the ground up into 700+ color, text, and shadow styles and over 4,000 components to ensure consistency across products.
Portfolio
Project Snapshots
ItemsItemWorkflow Process Management
New product to coordiante maintenance between 3 user groups; won employer $100,000 contract.
Recent Employer
2022
ItemBox Office Admin SaaS Platform
Redesigned ticketing platform; increased platform clients from 10 to 200+.
UniversityTickets
2017
ItemTicket Scanning App
Improved visual design and usability of iOS and Android ticket scanning app.
UniversityTickets
2016
ItemWhite-Label Ticketing SaaS Platform
Responsive redesign of web ticketing platform; implemented within 9 months.
UniversityTickets
2015